Today we got up extra, extra early to get our driver’s licenses. Knowing that they opened at 7:30 on Wednesdays, the plan was to get there early and then get me to work without missing too much acof my day.
After multiple trains and a short walk, we got to the driver’s license place at about 8:30. After last time when we were spoiled with absolutely no wait, we were surprised to see a waiting room full of people. We took a number and waited our turn.
About 40 minutes went by when our number was called and we went in to the room. We “sprechen sie english?”ed and to our surprise this time we got a no. Usually people know a teensy bit, enough to help us blunder through whatever transaction we’re trying to do. This time we were not so lucky. She kept asking us question in German that made us look at each other and raise our eyebrows, trying to piece together random words that might have sounded familiar. We gave her all of the paperwork we had and she started typing away at the keyboard so we thought we had everything under control.
With the help of a colleague, she asked us if this was our first “issue” of our license. Not sure what that meant we said no. Then she said she needed to see the first issue. We struggled with that for a bit, her telling us we had to call the DMV to get a letter. After mentally cursing this place and all of the difficulties, she must have discovered something that told her we didn’t need to get a letter. So that was good.
Next came the pictures. The pictures that we were supposed to bring in ourselves, not like in the U.S. DMV where they snap it for you. The pictures we forgot. “Kein probleme,” she insisted, and we were able to decipher that we now needed to go to the third floor to pay and the first floor for pictures. We got in the elevator and pushed 1. Somehow, we ended up on 4 and didn’t realize it. After wandering around we finally realized our mistake. D’oh.
Paying for the licenses was fairly easy, once we got on the right floor, and we next went to the automatic photo station. There was someone inside already so we waited for him to come out. And waited. And waited. The curtain was moving so we knew he was alive, and finally he came out and turned to someone waiting in the room and said a lot of things, but all I understood was “kaput!” So we took our turn, wary of the machine eating our money, but it worked, even though I cut off the top of my head in my photograph. It turned out good enough though, so we went back in to the original room where everyone cheered because they thought we’d left - that’s how long it took.
After turning our paperwork and photos back over, she typed a bit more and then told us we’d get a letter in four weeks saying it was ready, and once we had that we could come back in, take another number, and pick them up. FOUR WEEKS! So much for instant gratification.
After all that, I didn’t make it into the office until noon, which means I’ll have to work late tonight to get everything done. Yuck.
As I was relaying this story to a co-worker, he said, “Yep, why make something simple when it could be difficult? That is the German way!”
I tend to agree.